{"id":50348,"date":"2025-09-15T07:05:14","date_gmt":"2025-09-15T07:05:14","guid":{"rendered":"https:\/\/totul.md\/?p=50348"},"modified":"2025-09-15T07:05:14","modified_gmt":"2025-09-15T07:05:14","slug":"kak-crm-pomogaet-vladelcu-biznesa-nakonec-to-kontrolirovat-vse-processy","status":"publish","type":"post","link":"https:\/\/totul.md\/ro\/expert\/kak-crm-pomogaet-vladelcu-biznesa-nakonec-to-kontrolirovat-vse-processy\/","title":{"rendered":"\u041a\u0430\u043a CRM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0443 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043d\u0430\u043a\u043e\u043d\u0435\u0446-\u0442\u043e \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0432\u0441\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b"},"content":{"rendered":"<p><strong>\u0412\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u044b \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u0447\u0430\u0441\u0442\u043e \u0436\u0430\u043b\u0443\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0434\u043d\u043e \u0438 \u0442\u043e \u0436\u0435:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u2014 \u0417\u0430\u044f\u0432\u043a\u0438 \u0442\u0435\u0440\u044f\u044e\u0442\u0441\u044f.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u2014 \u0421\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u043a\u0430\u0436\u0434\u044b\u0439 \u00ab\u043f\u043e-\u0441\u0432\u043e\u0435\u043c\u0443\u00bb.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u2014 \u041d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u043f\u043e\u043d\u044f\u0442\u044c, \u0433\u0434\u0435 \u0434\u0435\u043d\u044c\u0433\u0438 \u0438 \u043f\u043e\u0447\u0435\u043c\u0443 \u043d\u0435\u0442 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u041a\u0430\u0436\u0435\u0442\u0441\u044f, \u0447\u0442\u043e \u0431\u0438\u0437\u043d\u0435\u0441 \u0436\u0438\u0432\u0451\u0442 \u0441\u0432\u043e\u0435\u0439 \u0436\u0438\u0437\u043d\u044c\u044e, \u0430 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e \u00ab\u0434\u043e\u0433\u043e\u043d\u044f\u0435\u0442 \u0441\u043e\u0431\u044b\u0442\u0438\u044f\u00bb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0418 \u0432\u043e\u0442 \u0442\u0443\u0442 \u043a\u043b\u044e\u0447\u0435\u0432\u043e\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0432\u043e\u0437\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c, \u2014 <\/span><a href=\"https:\/\/marketing.totul.md\/\"><b>CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u0430<\/b><span style=\"font-weight: 400;\">.<\/span><\/a><\/p>\n<h2><b>\u041f\u043e\u0447\u0435\u043c\u0443 \u0431\u0435\u0437 CRM \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u043d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u0435\u043d<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u041f\u043e\u043a\u0430 \u0437\u0430\u044f\u0432\u043a\u0438, \u0437\u0430\u0434\u0430\u0447\u0438 \u0438 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0451\u043d\u043d\u043e\u0441\u0442\u0438 \u0436\u0438\u0432\u0443\u0442 \u0432 \u043c\u0435\u0441\u0441\u0435\u043d\u0434\u0436\u0435\u0440\u0430\u0445, Excel \u0438 \u0433\u043e\u043b\u043e\u0432\u0435 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0442\u0435\u0440\u044f\u0435\u0442\u0441\u044f;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0443 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044f \u043d\u0435\u0442 \u0435\u0434\u0438\u043d\u043e\u0439 \u043a\u0430\u0440\u0442\u0438\u043d\u044b;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u043b\u044e\u0431\u044b\u0435 \u043e\u0442\u0447\u0451\u0442\u044b \u0441\u043e\u0431\u0438\u0440\u0430\u044e\u0442\u0441\u044f \u0432\u0440\u0443\u0447\u043d\u0443\u044e (\u0438 \u043d\u0435 \u0444\u0430\u043a\u0442, \u0447\u0442\u043e \u0447\u0435\u0441\u0442\u043d\u043e).<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u041f\u043e \u0441\u0443\u0442\u0438, \u0432\u043b\u0430\u0434\u0435\u043b\u0435\u0446 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442 \u043d\u0435 \u0434\u0430\u043d\u043d\u044b\u043c\u0438, \u0430 \u0434\u043e\u0433\u0430\u0434\u043a\u0430\u043c\u0438.<\/span><\/p>\n<h2><b>\u0427\u0442\u043e \u043c\u0435\u043d\u044f\u0435\u0442\u0441\u044f, \u043a\u043e\u0433\u0434\u0430 \u043f\u043e\u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f CRM<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0412\u0441\u0435 \u0437\u0430\u044f\u0432\u043a\u0438 \u043d\u0430 \u0432\u0438\u0434\u0443<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">\u041d\u0438 \u043e\u0434\u0438\u043d \u043a\u043b\u0438\u0435\u043d\u0442 \u043d\u0435 \u0442\u0435\u0440\u044f\u0435\u0442\u0441\u044f. \u0412\u0438\u0434\u043d\u043e, \u043e\u0442\u043a\u0443\u0434\u0430 \u043e\u043d \u043f\u0440\u0438\u0448\u0451\u043b, \u043a\u0442\u043e \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u0442, \u043d\u0430 \u043a\u0430\u043a\u043e\u043c \u044d\u0442\u0430\u043f\u0435 \u0441\u0434\u0435\u043b\u043a\u0430.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u041f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u0430\u044f \u0440\u0430\u0431\u043e\u0442\u0430 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">\u041a\u0430\u0436\u0434\u044b\u0439 \u0448\u0430\u0433 \u0444\u0438\u043a\u0441\u0438\u0440\u0443\u0435\u0442\u0441\u044f: \u0437\u0432\u043e\u043d\u043e\u043a, \u043f\u0438\u0441\u044c\u043c\u043e, \u043a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u0439. \u0412\u043b\u0430\u0434\u0435\u043b\u0435\u0446 \u0432\u0438\u0434\u0438\u0442, \u043a\u0442\u043e \u0440\u0435\u0430\u043b\u044c\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442, \u0430 \u043a\u0442\u043e \u0438\u043c\u0438\u0442\u0438\u0440\u0443\u0435\u0442 \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u041a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u0437\u0430\u0434\u0430\u0447 \u0438 \u0441\u0440\u043e\u043a\u043e\u0432<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">CRM \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u0442 \u043f\u0440\u043e\u0434\u0430\u0436\u0438, \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433 \u0438 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0441\u0442\u0432\u043e: \u0437\u0430\u0434\u0430\u0447\u0438 \u0441\u0442\u0430\u0432\u044f\u0442\u0441\u044f \u0438 \u0437\u0430\u043a\u0440\u044b\u0432\u0430\u044e\u0442\u0441\u044f \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435. \u041d\u0438\u043a\u0430\u043a\u0438\u0445 \u00ab\u043e\u0439, \u0437\u0430\u0431\u044b\u043b\u00bb.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0430 \u0432 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u043c \u0432\u0440\u0435\u043c\u0435\u043d\u0438<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">CPL, CPA, \u043a\u043e\u043d\u0432\u0435\u0440\u0441\u0438\u044f, \u0441\u0440\u0435\u0434\u043d\u0438\u0439 \u0447\u0435\u043a, LTV \u2014 \u0446\u0438\u0444\u0440\u044b \u0432\u0441\u0435\u0433\u0434\u0430 \u043f\u043e\u0434 \u0440\u0443\u043a\u043e\u0439. \u0418 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0434\u0430\u043d\u043d\u044b\u0445, \u0430 \u043d\u0435 \u044d\u043c\u043e\u0446\u0438\u0439.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0410\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u044f \u0440\u0443\u0442\u0438\u043d\u044b<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">\u041d\u0430\u043f\u043e\u043c\u0438\u043d\u0430\u043d\u0438\u044f, \u043f\u0438\u0441\u044c\u043c\u0430, \u043f\u043e\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 \u0437\u0430\u0434\u0430\u0447 \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u044f\u0442 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438. \u042d\u0442\u043e \u0441\u043d\u0438\u0436\u0430\u0435\u0442 \u0440\u0438\u0441\u043a \u043e\u0448\u0438\u0431\u043e\u043a \u0438 \u043e\u0441\u0432\u043e\u0431\u043e\u0436\u0434\u0430\u0435\u0442 \u0432\u0440\u0435\u043c\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u044b.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/li>\n<\/ol>\n<h2><b>\u041f\u0440\u0438\u043c\u0435\u0440 \u0438\u0437 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f \u0442\u0440\u0430\u0442\u0438\u043b\u0430 2000 \u20ac \u043d\u0430 \u0440\u0435\u043a\u043b\u0430\u043c\u0443 \u0435\u0436\u0435\u043c\u0435\u0441\u044f\u0447\u043d\u043e. \u041b\u0438\u0434\u044b \u0431\u044b\u043b\u0438, \u043d\u043e \u043a\u043e\u043d\u0432\u0435\u0440\u0441\u0438\u0438 \u043d\u0438\u0437\u043a\u0438\u0435.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0435 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f CRM \u0432\u044b\u044f\u0441\u043d\u0438\u043b\u043e\u0441\u044c:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35% \u0437\u0430\u044f\u0432\u043e\u043a \u0442\u0435\u0440\u044f\u043b\u0438\u0441\u044c \u043d\u0430 \u044d\u0442\u0430\u043f\u0435 \u043f\u0435\u0440\u0432\u0438\u0447\u043d\u043e\u0433\u043e \u0437\u0432\u043e\u043d\u043a\u0430;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">20% \u043d\u0435 \u0434\u043e\u0445\u043e\u0434\u0438\u043b\u0438 \u0434\u043e \u0441\u0434\u0435\u043b\u043a\u0438 \u0438\u0437-\u0437\u0430 \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u044f \u043f\u043e\u0432\u0442\u043e\u0440\u043d\u043e\u0433\u043e \u043a\u0430\u0441\u0430\u043d\u0438\u044f.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0435 \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0437\u0430\u044f\u0432\u043a\u0438 \u0441\u0442\u0430\u043b\u0438 \u0444\u0438\u043a\u0441\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b \u043f\u043e\u043b\u0443\u0447\u0438\u043b\u0438 \u043d\u0430\u043f\u043e\u043c\u0438\u043d\u0430\u043d\u0438\u044f \u043e \u043f\u0435\u0440\u0435\u0437\u0432\u043e\u043d\u0430\u0445;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0432\u043b\u0430\u0434\u0435\u043b\u0435\u0446 \u0435\u0436\u0435\u0434\u043d\u0435\u0432\u043d\u043e \u0432\u0438\u0434\u0435\u043b \u043e\u0442\u0447\u0451\u0442 \u043f\u043e \u0432\u043e\u0440\u043e\u043d\u043a\u0435.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0420\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442 \u2014 \u0440\u043e\u0441\u0442 \u043f\u0440\u043e\u0434\u0430\u0436 \u043d\u0430 40% \u0431\u0435\u0437 \u0443\u0432\u0435\u043b\u0438\u0447\u0435\u043d\u0438\u044f \u0431\u044e\u0434\u0436\u0435\u0442\u0430.<\/span><\/p>\n<h2><b>CRM = \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u0431\u0435\u0437 \u043c\u0438\u043a\u0440\u043e\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u0421\u0430\u043c\u043e\u0435 \u0432\u0430\u0436\u043d\u043e\u0435: CRM \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0443 \u043f\u0435\u0440\u0435\u0441\u0442\u0430\u0442\u044c \u0431\u044b\u0442\u044c \u00ab\u0433\u043b\u0430\u0432\u043d\u044b\u043c \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0451\u0440\u043e\u043c\u00bb.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u0422\u0435\u043f\u0435\u0440\u044c \u043d\u0435 \u043d\u0443\u0436\u043d\u043e \u043a\u0430\u0436\u0434\u044b\u0439 \u0434\u0435\u043d\u044c \u0441\u043f\u0440\u0430\u0448\u0438\u0432\u0430\u0442\u044c \u00ab\u0447\u0442\u043e \u0441 \u044d\u0442\u043e\u0439 \u0441\u0434\u0435\u043b\u043a\u043e\u0439?\u00bb, \u00ab\u0430 \u044d\u0442\u043e\u0442 \u043a\u043b\u0438\u0435\u043d\u0442 \u043a\u0443\u043f\u0438\u043b?\u00bb. \u0412\u0441\u0451 \u0432\u0438\u0434\u043d\u043e \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435: \u0446\u0438\u0444\u0440\u044b, \u044d\u0442\u0430\u043f\u044b, \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f. \u0418 \u0431\u0438\u0437\u043d\u0435\u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043d\u0435 \u0434\u043e\u0433\u0430\u0434\u043a\u0430\u043c\u0438, \u0430 \u0444\u0430\u043a\u0442\u0430\u043c\u0438.<\/span><\/p>\n<h2><b>\u0412\u044b\u0432\u043e\u0434<\/b><\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/marketing.totul.md\/\">CRM \u2014 \u044d\u0442\u043e \u043d\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u00ab\u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0430 \u0434\u043b\u044f \u0437\u0430\u044f\u0432\u043e\u043a\u00bb.<\/a> \u042d\u0442\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0434\u0430\u0451\u0442 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0443 <\/span><b>\u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u043c\u043e\u0441\u0442\u044c \u0438 \u043f\u0440\u043e\u0437\u0440\u0430\u0447\u043d\u043e\u0441\u0442\u044c<\/b><span style=\"font-weight: 400;\">. \u0421 \u0435\u0451 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0431\u0438\u0437\u043d\u0435\u0441 \u043f\u0435\u0440\u0435\u0441\u0442\u0430\u0451\u0442 \u0436\u0438\u0442\u044c \u0432 \u0445\u0430\u043e\u0441\u0435, \u0430 \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u0442 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u044c \u043a\u0430\u043a \u0441\u0438\u0441\u0442\u0435\u043c\u0430, \u0433\u0434\u0435 \u0432\u0441\u0451 \u0432\u0438\u0434\u043d\u043e \u0438 \u0432\u0441\u0451 \u043f\u043e\u0434 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0435\u043c.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0412\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u044b \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u0447\u0430\u0441\u0442\u043e \u0436\u0430\u043b\u0443\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0434\u043d\u043e \u0438 \u0442\u043e \u0436\u0435: \u2014 \u0417\u0430\u044f\u0432\u043a\u0438 \u0442\u0435\u0440\u044f\u044e\u0442\u0441\u044f. \u2014 \u0421\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u043a\u0430\u0436\u0434\u044b\u0439 \u00ab\u043f\u043e-\u0441\u0432\u043e\u0435\u043c\u0443\u00bb. \u2014 \u041d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u043f\u043e\u043d\u044f\u0442\u044c, \u0433\u0434\u0435 \u0434\u0435\u043d\u044c\u0433\u0438 \u0438 \u043f\u043e\u0447\u0435\u043c\u0443 \u043d\u0435\u0442 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430. \u041a\u0430\u0436\u0435\u0442\u0441\u044f, \u0447\u0442\u043e \u0431\u0438\u0437\u043d\u0435\u0441 \u0436\u0438\u0432\u0451\u0442 \u0441\u0432\u043e\u0435\u0439 \u0436\u0438\u0437\u043d\u044c\u044e, \u0430 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e \u00ab\u0434\u043e\u0433\u043e\u043d\u044f\u0435\u0442 \u0441\u043e\u0431\u044b\u0442\u0438\u044f\u00bb. \u0418 \u0432\u043e\u0442 \u0442\u0443\u0442 \u043a\u043b\u044e\u0447\u0435\u0432\u043e\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0432\u043e\u0437\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c, \u2014 CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u0430. \u041f\u043e\u0447\u0435\u043c\u0443 \u0431\u0435\u0437 CRM \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u043d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u0435\u043d \u041f\u043e\u043a\u0430 \u0437\u0430\u044f\u0432\u043a\u0438, \u0437\u0430\u0434\u0430\u0447\u0438 [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":50349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,305,312],"tags":[],"class_list":{"0":"post-50348","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-recomend","8":"category-expert","9":"category-featured"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.4 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u041a\u0430\u043a CRM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0443 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043d\u0430\u043a\u043e\u043d\u0435\u0446-\u0442\u043e \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0432\u0441\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b - Totul<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/totul.md\/expert\/kak-crm-pomogaet-vladelcu-biznesa-nakonec-to-kontrolirovat-vse-processy\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041a\u0430\u043a CRM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0443 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043d\u0430\u043a\u043e\u043d\u0435\u0446-\u0442\u043e \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0432\u0441\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b\" \/>\n<meta property=\"og:description\" content=\"\u0412\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u044b \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u0447\u0430\u0441\u0442\u043e \u0436\u0430\u043b\u0443\u044e\u0442\u0441\u044f \u043d\u0430 \u043e\u0434\u043d\u043e \u0438 \u0442\u043e \u0436\u0435: \u2014 \u0417\u0430\u044f\u0432\u043a\u0438 \u0442\u0435\u0440\u044f\u044e\u0442\u0441\u044f. \u2014 \u0421\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0438 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u043a\u0430\u0436\u0434\u044b\u0439 \u00ab\u043f\u043e-\u0441\u0432\u043e\u0435\u043c\u0443\u00bb. \u2014 \u041d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u043f\u043e\u043d\u044f\u0442\u044c, \u0433\u0434\u0435 \u0434\u0435\u043d\u044c\u0433\u0438 \u0438 \u043f\u043e\u0447\u0435\u043c\u0443 \u043d\u0435\u0442 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430. \u041a\u0430\u0436\u0435\u0442\u0441\u044f, \u0447\u0442\u043e \u0431\u0438\u0437\u043d\u0435\u0441 \u0436\u0438\u0432\u0451\u0442 \u0441\u0432\u043e\u0435\u0439 \u0436\u0438\u0437\u043d\u044c\u044e, \u0430 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e \u00ab\u0434\u043e\u0433\u043e\u043d\u044f\u0435\u0442 \u0441\u043e\u0431\u044b\u0442\u0438\u044f\u00bb. \u0418 \u0432\u043e\u0442 \u0442\u0443\u0442 \u043a\u043b\u044e\u0447\u0435\u0432\u043e\u0439 \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0432\u043e\u0437\u0432\u0440\u0430\u0449\u0430\u0435\u0442 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c, \u2014 CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u0430. \u041f\u043e\u0447\u0435\u043c\u0443 \u0431\u0435\u0437 CRM \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044c \u043d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u0435\u043d \u041f\u043e\u043a\u0430 \u0437\u0430\u044f\u0432\u043a\u0438, \u0437\u0430\u0434\u0430\u0447\u0438 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/totul.md\/expert\/kak-crm-pomogaet-vladelcu-biznesa-nakonec-to-kontrolirovat-vse-processy\/\" \/>\n<meta property=\"og:site_name\" content=\"Totul\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-15T07:05:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/totul.md\/wp-content\/uploads\/2025\/09\/statja-1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Daniel Stukal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scris de\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daniel Stukal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minute\" \/>\n<script type=\"application\/ld+json\" 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